Frequently Asked Questions

Everything parents ask before signing up.

Who supervises my child?

Two trained staff on every outing. Every guide is background-checked and field-trained. On hiking days the ratio is 2:10 (max); on climbing days it is 2:6 (max). The two-adult rule is in effect at all times — no child is ever one-on-one with a single staff member.

What if my child gets hurt?

At least one Wilderness First Responder (WFR)-certified staff member is on every trip, trained to manage medical emergencies in remote settings. Every venue has an Emergency Action Plan. Guides carry a comprehensive first aid kit and a satellite communication device. You will be notified immediately if your child is injured.

Is Dogwood Mountain School insured?

Yes. Dogwood Mountain School LLC carries full liability insurance. Coverage will be in place before our first outing.

What is the refund policy?

Joining the waitlist is free and has no commitment. Enrollment and refund terms will be shared with families before the first outing.

What happens if the weather is bad?

Every outing has a backup venue. The go/convert decision is made the morning of, and parents receive a text confirming the plan. If conditions are unsafe at both venues, the outing is cancelled with a full refund or credit.

Logistics

Still have questions?

We'd love to hear from you. Join the waitlist or reach out directly.